Jess. Two suggestions: 1)Ask Ormsbee to conduct a pressure test when they deliver. We had gas smell/leak outside. Instructed Ormsbee to do the pressure test. The pressure test revealed that the regulator was faulty. The lines from the regulator to (and inside) the cabin were fine. Ormsbee replaced the regulator. 2) We’ve used Ed Brammer land line 860-435-2836 for a small leak on one of the gas lamps. He was the one who told me the right instructions to give Ormsbee. Hope this helps.